返金ポリシー

Essenciel can only accept returns for items purchased through www.essenciel.us. If you bought our products from a third-party retailer, please contact the retailer or store directly.

We are happy to accept returns for any reason. Please return the items in their original packaging, unopened and unused, within 30 days of the delivery date.

A refund will be issued to your original method of payment. Kindly note that original shipping charges are not refunded, and certain sale products may not be eligible for a refund, as specified in advance.

All returns will incur a restocking fee (10% of the purchase amount), deducted from the refunded amount.

Before shipping a return, please contact us at essenciel.us@gmail.com.

Please note that returns will need to be sent to the following address:
[B1, ML Logitech, 70-77 Mado-ro, Majang-myeon, Icheon-si, Gyeonggi-do, 17382, Republic of Korea]